Contact East Wind Dental Care | Hillsboro Dentist

Schedule Your Appointment Today

Welcome to East Wind Dental Care, where exceptional dentistry meets genuine patient care in the heart of Hillsboro, Oregon. We’ve made scheduling your dental appointment as simple and convenient as possible because we understand that your time is valuable. Whether you’re a current patient due for your routine cleaning or a new patient seeking a dental home for your family, Dr. Merat Ostovar and our team are ready to provide the personalized, advanced care you deserve. New patients are always welcome, and we pride ourselves on accommodating busy schedules with flexible appointment options and same-day emergency availability.

Office Information

Office Hours

We understand that dental care needs don’t always align with traditional business hours. While our regular office hours are Monday through Friday, we make every effort to accommodate patients who require appointments outside these times. If you have scheduling constraints due to work, school, or other commitments, please let us know when you call. We’ll work with you to find an appointment time that fits your schedule.

Our practice is conveniently located in Hillsboro’s growing northeast area, easily accessible from Highway 26, Cornell Road, and surrounding communities including Beaverton, Aloha, Tanasbourne, and the Nike World Headquarters campus. Free parking is available directly in front of our building, with accessible parking spaces near the entrance for patients with mobility considerations.

The Hillsboro area continues to grow, and East Wind Dental Care has been proud to serve this community with exceptional dental care in a modern, welcoming environment. Our location provides easy access whether you’re coming from downtown Hillsboro, the Orenco Station area, or the neighboring communities that make up the western Portland metropolitan area.

How to Schedule Your Appointment

East Wind Dental Care offers multiple convenient ways to schedule your dental appointment. Choose the method that works best for your lifestyle and preferences.

Call Our Office

The most direct way to schedule is by calling (503) 614-0198 during business hours. Our friendly front desk team will help you select an appointment time that accommodates your schedule, answer questions about your first visit, verify your insurance coverage, and address any concerns you may have. If you’re calling outside business hours, you can leave a message and we’ll return your call first thing the next business day.

When calling to schedule, it’s helpful to have your insurance information available if you plan to use dental benefits. Our team can verify your coverage and provide cost estimates before your appointment. If you’re a new patient, we’ll ask basic information to create your patient record and send you forms to complete before your visit, saving you time when you arrive.

Online Booking

For the convenience of scheduling at any time of day or night, our website features an online appointment request system. Simply visit eastwinddental.com, click the “Schedule Appointment” button, and complete the brief form indicating your preferred appointment times, the type of visit you’re scheduling (new patient exam, routine cleaning, specific concern), and your contact information. Our team will confirm your requested time or contact you with alternative options if your preferred time isn’t available.

Online scheduling is particularly convenient for busy professionals, parents managing family schedules, or anyone who prefers to handle appointments outside traditional phone hours. You’ll receive confirmation via email once your appointment is scheduled, along with instructions for completing new patient paperwork if applicable.

Walk-In Emergencies

Dental emergencies happen, and when they do, East Wind Dental Care is here to help. If you’re experiencing severe tooth pain, a knocked-out tooth, a broken restoration, facial swelling, or other urgent dental issues, please call our office immediately at (503) 614-0198. We reserve appointment slots each day for same-day emergency care, and Dr. Ostovar prioritizes patients in pain or distress.

If you’re unable to reach us by phone during a true after-hours emergency, the message on our voicemail system will direct you to emergency resources. For life-threatening conditions involving difficulty breathing, uncontrolled bleeding, or severe facial trauma, please call 911 or visit your nearest emergency room immediately.

Directions and Parking

East Wind Dental Care’s location at 7546 NE Shaleen St in Hillsboro provides convenient access from throughout the Portland west side communities. Here are detailed directions from common starting points.

From Downtown Hillsboro

Head north on Main Street or 1st Avenue toward Cornell Road. Turn right onto NE Cornell Road and continue for approximately 1.5 miles. Turn left onto NE Shaleen Street. Our office is located on the left side, set back slightly from the road in a professional building. The drive takes approximately 5-7 minutes depending on traffic.

From Beaverton

Take Highway 26 West toward Hillsboro. Take exit 62 for NE Cornell Road. Turn right onto NE Cornell Road and continue for about 1 mile. Turn right onto NE Shaleen Street. East Wind Dental Care will be on your left. Total travel time is typically 10-15 minutes from central Beaverton.

Alternatively, you can take Murray Boulevard north, which becomes NE Brookwood Parkway as you enter Hillsboro. Turn left onto NE Cornell Road, then right onto NE Shaleen Street. This route avoids the highway and can be faster during peak traffic times.

From Aloha

Head north on 185th Avenue toward Cornell Road. Turn right onto NE Cornell Road and continue for approximately 2 miles. Turn right onto NE Shaleen Street. Our office is on the left side. The drive typically takes 10-12 minutes. This route is straightforward with good visibility and easy turns.

From Nike World Headquarters

Exit the Nike campus heading toward Murray Boulevard. Turn left onto Murray Boulevard heading north. Continue as Murray becomes NE Brookwood Parkway. Turn left onto NE Cornell Road, then right onto NE Shaleen Street. East Wind Dental Care is on the left. Nike employees can typically reach our office in 8-10 minutes, making us a convenient option for dental care near your workplace.

From Tanasbourne

Head east on Cornell Road for approximately 3 miles. Turn left onto NE Shaleen Street. Our office is on the left side. The trip takes about 10 minutes. This is one of the most direct routes, following Cornell Road almost the entire way.

Parking Information

Free parking is available in the lot directly in front of our building. We have ample spaces for patient parking, including several accessible parking spaces near the entrance for patients with mobility needs. The lot is well-lit for evening appointments and well-maintained year-round.

If you’re bringing children to your appointment, parking is close to the entrance, minimizing the distance you need to walk. The entrance is level and accessible, with automatic doors for easy entry. If you have any special needs or concerns about accessing our office, please call ahead and we’ll ensure everything is prepared for your comfortable arrival.

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What to Bring to Your First Visit

Preparing for your first visit to East Wind Dental Care ensures a smooth, efficient experience and allows Dr. Ostovar to provide the most comprehensive care possible. Here’s what to bring with you:

Insurance and Identification

Bring your dental insurance card, even if you’ve already provided this information over the phone. Our team will make copies for your file and verify your current coverage and benefits. If your employer has recently changed insurance carriers or if you’ve updated your plan, having your current card ensures we have accurate information for billing.

Also bring a current photo ID such as a driver’s license or state identification card. This helps us verify your identity and ensures your records are accurately maintained. If you’re bringing a child or teenager, bring their insurance card and your ID as the parent or legal guardian.

Medical and Dental History

While we’ll send you forms to complete before your visit, bring a list of all medications you currently take, including prescription medications, over-the-counter drugs, vitamins, and supplements. Some medications affect dental treatment planning, so complete information helps Dr. Ostovar provide the safest care possible.

If you have any medical conditions such as diabetes, heart disease, high blood pressure, bleeding disorders, or autoimmune conditions, be prepared to discuss these with Dr. Ostovar. Certain medical conditions require modifications to dental treatment protocols, and understanding your complete health picture allows us to provide safe, effective care.

Bring information about previous dental work, especially if you’ve had recent treatment at another practice. If possible, request that your previous dentist forward your dental records and X-rays to our office before your appointment. This helps Dr. Ostovar understand your dental history and avoid duplicating recent radiographs unnecessarily.

Questions and Concerns

Write down any questions or concerns you’d like to discuss with Dr. Ostovar. Whether you’re worried about a specific tooth, interested in cosmetic improvements, or simply want to understand your current oral health status, bringing a written list ensures you don’t forget anything important during your appointment.

If you have dental anxiety or special needs that affect your dental care, please inform us when scheduling and remind the team when you arrive. We’re experienced in making nervous patients comfortable and can take extra time, explain procedures thoroughly, and use techniques that minimize anxiety.

Virtual Office Tour

While we invite you to visit East Wind Dental Care in person, we’d like to give you a preview of what to expect when you arrive. Our office has been designed with patient comfort, safety, and efficiency in mind.

Reception and Waiting Area

You’ll enter through our welcoming reception area, where our friendly front desk team will greet you by name and help you check in for your appointment. The waiting area features comfortable seating, current reading materials, and a calming atmosphere that helps you relax before your appointment. Complimentary beverages are available, and free Wi-Fi allows you to catch up on work or personal tasks if you arrive early.

Our reception area is designed to be welcoming for all ages. If you’re bringing children, we have a small children’s area with books and activities to keep young patients entertained. The entire office maintains a calm, professional environment that puts patients at ease from the moment they walk through the door.

Treatment Rooms

Our treatment rooms are equipped with the latest dental technology, including CEREC same-day crown equipment, digital X-ray sensors, intraoral cameras, and comfortable dental chairs. Each room has a monitor where Dr. Ostovar can show you X-rays, intraoral images, and educational materials to help you understand your treatment.

The treatment rooms are meticulously cleaned and sterilized between patients following strict infection control protocols that meet or exceed CDC and OSHA guidelines. You’ll notice that all instruments are packaged in sterilization pouches and opened in front of you, and team members wear appropriate personal protective equipment to ensure your safety and ours.

Consultation Room

For patients who want to discuss treatment plans in a more relaxed setting, we have a private consultation room where Dr. Ostovar can review treatment options, answer questions, and help you make informed decisions about your dental care. This space is particularly useful for discussing cosmetic treatments, extensive restorative work, or addressing concerns in a setting that feels less clinical.

Comfort Amenities

Your comfort matters to us. Treatment rooms are equipped with blankets for warmth, pillows for neck support, and noise-canceling headphones if you prefer to listen to music during treatment. We offer nitrous oxide sedation for anxious patients, and Dr. Ostovar uses gentle techniques and takes time to ensure you’re comfortable throughout your visit.

Our office temperature is carefully controlled for comfort year-round, and we use air filtration systems to maintain fresh, clean air throughout the building. We’ve thought about every detail to make your visit as pleasant and stress-free as possible.

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Emergency Contact Information

Same-Day Emergency Appointments

If you’re experiencing a dental emergency during regular business hours, call our office immediately at (503) 614-0198. Our team will assess your situation over the phone and schedule a same-day appointment whenever possible. We reserve time in Dr. Ostovar’s schedule specifically for emergency patients, so we can usually see you the same day you call.

Common dental emergencies include severe toothache, knocked-out tooth, broken or cracked tooth, lost filling or crown, abscess or facial swelling, soft tissue injuries to lips or gums, and orthodontic emergencies. Don’t wait to see if the problem resolves on its own. Prompt treatment often means the difference between saving and losing a tooth, and it can prevent minor issues from becoming major problems.

After-Hours Emergency Protocol

If you experience a dental emergency outside our regular office hours, call (503) 614-0198. Our voicemail system includes instructions for reaching Dr. Ostovar or our on-call team for urgent situations that cannot wait until the next business day. Leave a detailed message including your name, phone number, and the nature of your emergency, and someone will return your call as quickly as possible.

For severe emergencies involving uncontrolled bleeding, difficulty breathing or swallowing, or serious facial trauma, please go to your nearest emergency room or call 911 immediately. While emergency rooms are not equipped to perform most dental procedures, they can address life-threatening complications and provide pain management and antibiotics if needed until you can see Dr. Ostovar.

Frequently Asked Questions

Do you accept new patients?

Yes, East Wind Dental Care welcomes new patients of all ages. Dr. Ostovar accepts new patients for all types of dental care, from routine preventive care to complex restorative and cosmetic procedures. We’re currently accepting new patient appointments and look forward to becoming your dental care partner.

What insurance plans do you accept?

We accept most major dental insurance plans, including PPO and indemnity plans. Our team will verify your benefits before your appointment and provide an estimate of your out-of-pocket costs. We’re also in-network with many major insurance carriers. Call our office with your insurance information, and we’ll confirm whether we’re in your network and what your benefits cover.

What if I don’t have dental insurance?

Patients without dental insurance are absolutely welcome at East Wind Dental Care. We offer transparent pricing and will provide cost estimates before beginning any treatment. For patients needing extensive work, we can discuss payment plans that make quality dental care affordable. We also offer a dental membership plan for uninsured patients that includes preventive care and discounts on other services.

How long is a typical new patient appointment?

A comprehensive new patient exam typically takes 60-90 minutes. This includes time for dental X-rays, a thorough examination by Dr. Ostovar, oral cancer screening, gum health assessment, discussion of your dental history and concerns, and development of a personalized treatment plan. If your schedule allows, we can often perform a professional cleaning during the same appointment, though some patients prefer to schedule cleaning separately after reviewing their treatment plan.

Can I schedule appointments for my entire family together?

Absolutely! We’re happy to schedule family appointments back-to-back or simultaneously when possible. This is especially convenient for parents bringing children, as it minimizes trips to our office. Let our scheduling team know you’d like family appointments, and we’ll do our best to accommodate everyone on the same day.

Do you offer emergency appointments?

Yes, we reserve time in our schedule for same-day emergency appointments. If you’re experiencing dental pain, trauma, or other urgent issues, call our office immediately at (503) 614-0198. We’ll assess your situation and get you in to see Dr. Ostovar as quickly as possible, often the same day you call.

Is your office accessible for patients with disabilities?

Yes, our office is fully ADA-accessible with accessible parking spaces near the entrance, level entry, automatic doors, and wide hallways and doorways throughout. Our treatment rooms can accommodate wheelchairs, and our team is experienced in providing care to patients with various physical and developmental needs. Please let us know when scheduling if you have any special needs so we can ensure everything is prepared for your comfortable visit.

How far in advance should I schedule routine appointments?

For routine preventive care such as cleanings and exams, we recommend scheduling 2-4 weeks in advance to ensure you get your preferred day and time. However, we often have availability within a few days for patients with flexible schedules. If you need a last-minute appointment, call us and we’ll do our best to accommodate you. Many of our patients schedule their next cleaning before leaving their current appointment, which ensures continuity of care and gives you the widest selection of available times.

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Ready to experience exceptional dental care in Hillsboro? Contact East Wind Dental Care today at (503) 614-0198 or visit us at 7546 NE Shaleen St. New patients are always welcome, and we look forward to serving you and your family.